Nicola has been selling stuff since she was five years old and, funnily enough, loves it. For the last 23 years she has been training successful sales people in how to maximise every opportunity presented.
Her experience is vast and extends over many different organisations, although a clear love of languages and the education sector does shine through. Nicola is all about the customer experience and leaves nothing to chance, embedding clear end-to-end processes within the organisations that she supports that leads to delighted happy customers. “It's not rocket science.” she says and “it should be fun,” is a familiar phrase you'll hear her say.
The proof is in the numbers. “No Fluff” - she is there to impact the bottom line.
She is a constantly creative mum to two teenagers who are polar opposites and keep her on her toes. She loves cooking toast and coffee and is highly skilled at throwing and catch-keeping her cockapoo, Bilbo, entertained almost as much as the teenagers.
In short ...
- A trained mentor and coach
- Director at Study Travel
- Mother of two wonderful teens
- Guest speaker at global events
- CEO of No Fluff Training
- Loves coffee, the beach and her cockapoo
- Is always smiling